On 3/23/15 at the end of the day Monique Jackson came to my office and told me she didn\'t realize how she was supposed to answer a choose all that apply questions and that she only picked one \"best\" answer. I asked her what she thought choose all that apply meant and she said I guess pick more than one but she didn\'t interpret it that way during any of the first three tests. I explained at that point there was nothing I could do because the test was over, she said she understood and after some general conversation and explanation about the situation she left.
On 3/24/15 first thing in the morning, Monique returned to my office explaining how she couldn\'t sleep because I should have explained how these questions worked and that she had been to other colleges and has NEVER had questions asked like this. I asked her if she remembered my explanation about comparing a choose all that apply question to a true and false question. If the choice is true, pick it, if it isn’t, don’t pick it. I further explained that any and all true responses should be selected on the scantron and if all four choices are correct, fill in all four bubbles. She said that somehow she missed that explanation. She further said some of her friends thought they remembered. She asked them if it was ever covered by me and they said yes.
Since the third test was given the day before, I gave Monique a copy of the test and asked her how she would answer the questions today based on her new understanding of how the questions were to be answered. Out of six questions she got two correct. I gave her four points on her test, explained that I could not go back to any other test because of elapsed time. I instructed her that if she has any other concerns or if any questions in the future were ambiguous, to immediately ask me. I asked if what I did was a fair compromise for her and if she was happy with it. She said she was and went to class. 



